In October 2025, the St Andrew’s Insurance Group acquired Aegon Insights Australia Pty Ltd (Aegon). Aegon was previously engaged by your insurer to provide services to you on behalf of the insurer to support the administration of your policy. On 27 February 2026, the services historically provided by Aegon were novated to Hallmark Life Insurance Company Ltd (Hallmark), a wholly owned subsidiary of the St Andrew's Insurance Group. Hallmark is an APRA regulated insurer, holds an Australian Financial Services Licence and has been servicing customers for over 50 years.
Hallmark is committed to provide you with the highest level of customer service and we encourage you to contact our Australian based administration team for any policy or claim queries you may have.
Our call centre is available Monday to Friday 9.00am to 5.00pm AEST.
You can call us on: 1300 305 515